SHIPPING POLICY

*Special: FREE SHIPPING ON ALL ORDERS! Hurry! This won't last long.

 *FREE SHIPPING Terms & Conditions. 

Free shipping is strictly limited to The United States of America and purchased online at CAGUMMYBEARS.COM only. Orders that are not placed online at CAGUMMYBEARS.COM are not eligible for this promotion. Valid for orders shipping within the United States only. Not valid for orders shipping outside of the U.S.A. Cannot be combined with any other discounts, promotions, pricing, corporate rates or special offers. Import fees may still apply on delivery for all orders outside USA.

IMPORTANT INFORMATION

  • For any questions regarding shipping times or dates needed, Please email us. Please note that our gummy bears are freshly made in small batches and may need to be made for your order (most items are in stock and able to ship right away, but please allow an extra 1 day for products to be made.)
  • During periods of hot weather and when deemed necessary by CA GUMMY BEARS all shipping prices at checkout include ice packs.
  • Cutoff time  for Next-Day and 2-Day shipments is 12 noon PST. Please email us to confirm stock availability. If your order must arrive by a certain date or time, please contact us via email or phone to receive confirmation from us directly and make sure we can guarantee the time for you.
  • For Saturday deliveries please contact us as UPS and the US Postal Service do not regularly guarantee delivery on Saturdays. UPS does offer a Saturday delivery option for an additional cost.
  • *Please note that order processing time may be longer during major holiday time periods (for example Christmas/Chanukah December 1 - December 23 or Valentines February 4- February 14) due to the large amount of orders we receive.
  • CA GUMMY BEARS is not responsible for shipping addresses entered incorrectly. Any additional costs or reshipments of product incurred due to an incorrect address will be the responsibility of the customer.
  • Only USPS can deliver to PO Boxes or APO & FPO locations. For orders over $100 shipping to these locations, please contact us.
  • Our main shipping days are Monday, Tuesday and Wednesday. CA GUMMY BEARS is typically unable to deliver on Mondays. This will ensure your gummy bears are not left sitting in a shipping warehouse over the weekend. Please contact us if you have any additional questions.
  • CA GUMMY BEARS does not offer any returns or exchanges on its products.

ORDER PROCESSING TIMES
As our gummy bears are made in small batches, we make our very best effort to ensure that every order goes out within 24-72 hours upon receipt of the order during business days. Please note that order processing time may be longer during holiday time periods (for example Christmas/Chanukah Season December 1 - December 23 or Valentines Season Feb 4-Feb 14) due to the large amount of orders we receive and the fact that our gummy bears are all made in small batches. We ship all our orders on a first come first served basis and do our very best to get orders out ASAP with most orders shipping the same day they are placed. 

UPS SHIPPING - Our recommended method of shipping gummy bears
UPS Shipping is CA GUMMY BEARS preferred and recommended method of shipping gummy bears worldwide. All shipments come packed with ice and take generally 1-3 days (after processing time) to arrive once shipped in the USA. UPS is a guaranteed delivery service based on the level of service you choose. Please allow an extra 24 hours for processing and packing your gummy bears + the amount of service time you select. If you need your package on a specific date or in a hurry, email us during regular business hours to make sure that we can accommodate the request. Only UPS options will guarantee a delivery date. CA GUMMY BEARS does not accept responsibility for any melted items unless UPS Next Day Air is selected as method of choice and the recipient is present to receive the product at the time of the first attempted delivery prior to 10:30AM on the scheduled delivery date.

PRIORITY MAIL
Priority Mail generally takes an estimated 2-5 days (after processing time) to arrive once shipped in the USA. International orders can take an estimated 5-14 days. It is not a guaranteed delivery service which means you cannot request a specific delivery date using this service. Only UPS options will guarantee a delivery date.

INTERNATIONAL SHIPPING

We ship internationally to most countries. Shipping cost and time are calculated automatically during checkout.  CA GUMMY BEARS does not accept responsibility for any duties, taxes, or additional fees that may arise from an international shipment or order.  All duties, taxes, VAT or any and all additional fees are to be paid by the customer/recipient. 

ORDER TRACKING
When you place an order on our website, tracking is available for all orders which you will receive automatically once your order has been processed.

LOCAL MESSENGER / DELIVERIES
We offer Local Messenger delivery for orders in the Los Angeles area. These services are usually more costly but they do guarantee arrival dates. Please Email at info@cagummybears.com

SHIPPING DAYS
Our main shipping days are Monday, Tuesday and Wednesday. We may at our discretion, depending upon the destination and the weather conditions, choose not to ship out orders on any other day. The reason for this is to prevent the gummy bears from melting and/or getting held up at a shipping facility that is not temperature controlled. It is in our best interest for you to receive our delicious gummy bears in optimum condition.  During holiday periods, we try our best to ship orders every day of the week. 

ICE PACKS / WARM WEATHER
During summer months and periods of hot weather, all shipping prices at checkout include ice packs. These are non-toxic reusable gel packs which help to keep your gummy bears cool as it makes it's way to your door. If your destination is over 72°F (21°C), your order must be protected from heat. To preserve quality, we will add icepacks to your order which will keep your package cool. During the summer months we typically ship all of our packages in this manner and so do not offer any ground shipping to ensure your items arrive in the best condition possible. In hot weather conditions, we generally cannot offer Monday deliveries and therefore reserve the right to delay your shipment. During the cooler months, you typically do not need to expedite your shipping unless the source (Los Angeles) or destination is over 72°F.

QUESTIONS?

Please email us at info@cagummybears.com with any questions or concerns.